Imagine a job where you get to wake up energized, knowing that you are walking into a place where there is camaraderie and a collective desire to achieve. Not only that, but you get to do what you do best and feel free to offer your ideas as well as constructive feedback.
At a recent workshop, we asked participants if they had ever worked in such a place. A few raised their hands.
However, without exception, everyone had experienced the 'siloed workplace', where everyone stays to their part of the plan and people don't share information or help each other. Meetings are not very productive. People are given assignments that don't play to their strengths and they are put in positions outside of their comfort zone with no support. What's the difference in these two scenarios? Culture, the fabric that holds the organization together, the values, systems and behaviors that guide how people interact and drive performance. You could have the same people with the same mission, but with very different outcomes.
Many leaders are in a quandary as to how to improve performance, i.e. productivity, profitability and retention. As a result, they start with the visible elements like tasks, roles and structure, but most don't address the root of the issue: culture. This is precisely why culture was named the top issue of 2015 for HR leaders by Deloitte.
Why is culture important? Because culture is the path to realizing the business goals many leaders and organizations strive for by addressing the needs and motivations of their employees. So, what do employees need?
Employees need to see commitment to their development and well-being from the organization and its leaders in order to fully commit to the success of the organization. According to Gallup, the most predictive indicator of engagement is agreement with the statement, "At work I have the opportunity to do what I do best every day." Leaders who recognize the wisdom and business imperative of addressing the needs of their employees, as well as the organization's culture, see the benefits in measurable ways: less absenteeism, higher customer loyalty, more engaged employees and more innovation. Culture matters.
Mimi and Randie
Mimi and Randie are principals of Merzad Consulting. They possess a limitless appetite to find simple and fun ways to bring learning to organizations. They believe organizations achieve maximum productivity when their leaders value the strengths and interests of their team members and leverage their complementary talents and contribution. They are most passionate about creating high performing, innovative and collaborative cultures that harnesses the untapped potential within the organization. They specialize in the development and alignment of high performing individuals, teams and organizations.